TERMS APPLICABLE TO THIS STITCHING TRACKER ORDER

SB-2-0-service-2026-11-12

Supplier and support: Bordando con Fru · soporte@stitchingwithfru.com.

Service: an independent web application for tracking stitching. If your order includes a permanent edition, it gives you access only to that edition’s features. Use a compatible browser; operations that change data require a connection. Projects, sessions, stitches, calendar, import/export and backups are available according to the edition. Compatible fixes may be incorporated; they do not automatically grant other editions.

Account and licence: your Stitching Tracker account is separate from your Stitching with Fru website account. Create or use your app account to redeem the single-use codes for the products in your order. Redeeming a code links the corresponding entitlement to that account. Your private area on the website provides your product and manual; it does not store your code or automatically link the accounts. Each account has one current permanent edition.

All orders use the same order form, available in Spanish and English. Final prices are shown in EUR and are the same in Spanish and English. You can pay using PayPal, Bizum or bank transfer.

Order and payment: the summary gives the final EUR amount for the selection made in the order. Recording an order does not prove payment or activate access or a licence. Pay using your selected method and the instructions in this email. The owner manually checks receipt, amount and reference. This automatic order confirmation contains your contractual copy; it is not licence delivery. Keep the whole email.

Delivery: after verifying payment and, where applicable, the licence you are upgrading from or your active permanent edition, the owner issues the codes in Stitching Tracker and emails them personally to the address on the order, usually within 24–48 hours after the checks. For a combined order you will receive both codes in one email. We recommend activating the edition first. Then, in the same account on your recognised device, go to Games → Activate add-on and enter the second code. If the app asks you to activate the edition first, use the same Games code again once the edition is active. If the order is already reserved for your account and you have an active permanent edition, you can activate Games before redeeming the new edition. If you buy Games on its own, use the account whose active permanent edition was verified for the order. The service can start and the codes can be delivered only after the contractual confirmation has been sent.

Games add-on: €4.00 including tax, paid once. It includes WIP Bingo, Custom Wheel and Stitching Cards. It can be bought with a new edition or separately for an account with an active permanent licence verified in the app. In a combined purchase, €4.00 is added to the current price of the edition you choose. The same order shows both prices and the total. The add-on stays with your account when you change edition. Game sessions and their histories are stored in your account. They are excluded from personal file exports and restores. The YT PRO trial includes Games within its single 24-hour period and excludes private photos.

Upgrades: require a current permanent licence for this app and authoritative manual verification of the source edition; a purchaser declaration alone is insufficient for issuance. The only permitted pairs are LITE → YT LITE, LITE → PRO, LITE → YT PRO, YT LITE → PRO, YT LITE → YT PRO and PRO → YT PRO. YT PRO has no later upgrade. Other combinations and downgrades are not permitted. Your contracted source and target appear in the summary.

Replacement: redeeming an upgrade replaces the current permanent edition with the selected edition; they are not combined. For YT LITE → PRO, PRO replaces YT LITE: YT LITE features not included in PRO, including YouTube statistics, are no longer available after redemption. An upgrade does not create or restart a trial.

Trial and history: the 24-hour YT PRO trial for eligible accounts is independent of a purchase. After a trial you may acquire any of the four permanent editions; this is an acquisition, not an upgrade or a trial restart. Historical purchases, rights and resources for other products remain separate; they do not automatically convert or prove ownership of a source licence.

Service start and withdrawal: Stitching Tracker is a digital service. Generally you have 14 days from concluding the contract to notify withdrawal through an unequivocal statement to soporte@stitchingwithfru.com with your name and order reference. You may, without obligation, use: “I withdraw from my Stitching Tracker contract, order [reference], concluded on [date]. Name [name], email [email], date [date].” Voluntary returns are not offered; mandatory statutory rights and applicable exceptions remain. You expressly requested that performance may begin during the statutory withdrawal period. If you withdraw after requesting an early start, a proportionate charge for the service already provided may apply where legally applicable. Loss of the right occurs after full performance with prior consent and acknowledgement of that consequence; it does not result merely from recording an order or beginning the service. Statutory conformity rights and other mandatory rights remain. Support handles incidents, corrections, exceptions and disputes manually.

Order privacy: Bordando con Fru processes your name, email, selection, method, amount and acceptances to administer the contract, send confirmation and manually deliver the licence. Data is retained during administration and for legally required periods. Current infrastructure and mail providers, including Deno, Supabase and Brevo, act as necessary for those purposes. Contractual email is not marketing; news requires separate permission. Request access, correction, deletion and other applicable rights at soporte@stitchingwithfru.com; you may complain to the data protection authority. Your app account is separate and this website does not access your private projects.

Supplementary documents: https://www.stitchingwithfru.com/condiciones-seguimiento-2-0?lang=en and https://www.stitchingwithfru.com/politica-privacidad?lang=en. Links do not replace the fixed copy within this email.

HELP: soporte@stitchingwithfru.com. If confirmation or a code is missing, contact support; do not repeat the order or buy again for that reason.